Sales and Customer Service
Whether it’s about articulating, consulting, or just plain listening, many clients turn to us for sales and customer service help. Here are some ways our comprehensive training techniques have helped clients close the deal.
3M
Setting the stage: What do you get when you cross a leading manufacturer of dental products with a world-renowned comedy theater? 3M wanted to find out just that when they approached us to develop an innovative B2B social media campaign meant to reach dentists.
IBM
Setting the Stage: IBM Canada was looking for a strategy to connect in sales conversations with current and potential clients in the retail vertical. Rather than communicating on a technical level, IBM wanted to focus on the customer experience and the creation of brand advocates. Specifically, IBM wanted to connect with retailers in a memorable, but also highly strategic way.
Career Builder
Setting the Stage: CareerBuilder needed its sales teams to become better at closing deals with prospective clients. They approached us about working with a select group of their sales force to teach them improvisational skills that would enable them to excel at their jobs.