Sales & Client Service
In our world and yours, there’s more to winning an audience, and business, then simply knowing the material and reciting a script. Energy, rapport, conviction and presence are all vital parts of successful selling. So is the ability to really hear what clients need from you in order to respond with the appropriate solutions in real-time.
Our sales training and client service workshops complement your current sales models, product training and client service approach. The result is more nimble and confident sales and account management teams that know how to satisfy customers and grow your business.
Improv 101 for Sales Teams
Arm your employees with core improv skills that will help them better engage prospective clients, build rapport quickly and move conversations forward faster towards agreement. This workshop includes real-world practice with our unique improv role-plays of cold calls and initial sales meetings/calls.
Building Phone Skills
Sales and client relationships are managed on the phone now more then ever. This course is an intensive approach to improve participants’ phone skills whether your people are setting appointments, handling customer service or working with senior clients. Spending a day pretending to be on the phone will make your days on the phone so much easier.
Building Client Relationships: Raising Your Game
You can teach an old dog new tricks! Help your employees gain more confidence, increase their ability to tell your story in fresh, new ways and polish their skills. We’ll work with you to understand your current approach for gaining or maintaining clients in your business so we can customize a workshop that ties directly to product, data and case studies, and/or client success stories that help you further your client relationships and build new ones.